This page, along with the referenced documents, informs you about the Terms & Conditions under which we provide any of the Products listed on our website, medicalgloveindia.com (the Site), to you.”
Terms & Conditions
Information about us
The Site is operated by medicalgloveindia.com and our affiliates (“we” / “us”).
How the contract is formed between you and us
2.1 Placing an Order
You may purchase a Product listed for sale on the Site by following the on-screen prompts after selecting the item of your interest. You’ll have the chance to review and correct any input errors in your order until you submit it by clicking the “Proceed to Payment” button on the “Payment details” page. No modifications can be made to your order after this point.
2.2 Order Placement
By placing an order, you are (i) making an offer to buy a Product, (ii) confirming that you are of legal age to enter into a binding contract, and (iii) ensuring that all information provided in connection with your order is accurate and that you are an authorized user of the provided payment method.
2.3 Order Acknowledgment
After placing an order, you’ll receive an email from us acknowledging the receipt of your order. This acknowledgment does not confirm your order. Before we accept an order, we may need to verify the provided information. We retain the right to accept, modify, or decline your order, or any portion of it, at any time after receiving your order, even after sending an order confirmation. We may also limit the quantity of items ordered and refuse service without prior notice. All orders are subject to our acceptance, which we will confirm upon successful online payment via WORLD LINE a third-party online payment gateway. You will receive an email notification when your payment through WORLD LINE is successfully completed. In the event that a product contains typographical errors, inaccuracies, or omissions related to product descriptions, pricing, availability, or article contents, we reserve the right to correct such errors, inaccuracies, and edit information without prior notice to customers.
2.4 Shipment Confirmation
We will send you an email with a Shipment Confirmation when your order is dispatched. The contract for the sale of a Product is formed when we send you the Shipment Confirmation for that specific Product. If you order multiple Products from us, each delivered at different times or from a third-party supplier, a separate contract is formed for each Product when we provide the Shipment Confirmation.
2.5 Contract Specifics
Each contract relates only to the Products confirmed in the Shipment Confirmation. We are not obligated to supply any other Products that may have been part of your order until the dispatch of those Products is confirmed in a separate Shipment Confirmation.
2.6 Order Cancellation
We may, at our sole discretion, refuse or cancel any order and limit the quantity of items ordered. We may decline your order for any reason, and we won’t be liable to you or anyone else in such cases.
2.7 Order Processing Challenges
We may be unable to process your order if:
The Product you ordered is out of stock or discontinued.
There is an issue with the authorization of your payment method.
3.1 We will deliver the Products to you in accordance with the delivery option specified by you when you placed your order.
3.2 We may on some occasions dispatch the Products comprised in your order which are supplied by us in multiple packages. Delivery will be made to the delivery address specified in your order. Please see below for details of where we deliver and the available delivery options. We cannot deliver items within the same order to multiple addresses. We are not responsible for any additional carrying or positioning of Products ordered.
3.3 There may be a delivery charge, which will be added when you checkout. Please make sure that you are satisfied with the delivery charge before confirming your order for Products at checkout.
3.4 We shall deliver the Products to the delivery address specified and keyed in by you on the order form. Your order will be delivered to you via the service of a courier service company appointed by us.
3.5 We aim to deliver within the time frame indicated below but we are not able to guarantee any firm delivery dates upon order and to the extent permitted by law, we shall not be liable to you for any claims, demands, losses, liabilities, costs, damages, charges or expenses arising out of late delivery.
Delivery time frame
2 to 7 working days
5 to 10 working days
Note: Delivery lead time will be slight longer if order placed on Saturday, Sunday and Public Holidays
3.6 On delivery of the Product, you are required to sign for delivery. You shall examine the Products immediately upon collection for any deficiencies and/or damages before you sign for delivery. All risk in the product shall pass to you upon delivery.
3.7 Please note that it might not be possible for us to deliver to some locations. If this is the case, we will inform you using the contact details that you provide to us when you make your order and arrange for cancellation of the order or delivery to an alternative delivery address.
3.8 Delivery Charges will be calculated based on the weight of the purchase order.
3.9 If you are not available to take delivery or collection, we may leave a card giving you instructions on either re-delivery or collection from the carrier.
3.10 If delivery or collection is delayed through your unreasonable refusal to accept delivery or if you do not accept delivery or collect the Product from the carrier, then we may (without affecting any other right or remedy available to us) do either or both of the following:
charge you for our reasonable storage fee and other costs reasonably incurred by us; or
no longer make the Product available for delivery or collection and notify you that we are immediately cancelling the order, in which case we will refund to you or your credit card company as applicable any money already paid to us under the order, less our reasonable administration charges (including for attempting to deliver and then returning the Product, and any storage fees as provided).
3.11 If you request for redelivery, we are entitled to charge for providing the service.
3.12 It is your responsibility to notify us immediately of any change to the delivery address.
3.13 We reserve the right to decline delivery of Products to any customer at our sole discretion absolutely.
3.14 Shipping fee is excluded from earning Reward Points
4. Risk and Ownership
4.1 Responsibility after Delivery
Once the Products have been successfully delivered to you, they become your responsibility. It’s crucial to understand that, with specific exceptions related to damaged, faulty, or incorrectly delivered Products, we do not assume any liability for any subsequent loss, damage, or destruction of the Products after they have been delivered to your designated address.
4.2 Ownership Transfer Conditions
Ownership of the Products will be transferred to you based on the following conditions:
Delivery of the Products:Ownership of the Products becomes yours when they are physically delivered to your designated address. At this point, you gain full ownership and control over the Products.
Receipt of Full Payment: Alternatively, ownership of the Products may also be legally transferred to you when we have received full payment for all outstanding sums related to the Products. This condition is applied to ensure that ownership is officially granted to you. The specific timing of ownership transfer will depend on whichever of these two events occurs later in the order process.
In summary, once you have received the Products or made full payment for them, you will officially become the owner of the Products, with all rights and responsibilities associated with ownership.
5. Price and Payment
5.1 Product Pricing
The price of any Products listed on the Site will be in accordance with the quotes provided at the time of your order. However, it’s essential to note that if there is an obvious error in the pricing, we reserve the right to correct it. Please be aware that images of the Products are primarily used for illustrative purposes.
5.2 Inclusive Charges and Excluded Delivery Costs
The listed prices may encompass relevant local taxes and other applicable charges. However, they do not include the costs associated with the delivery of the Products. These delivery costs will be added to the total amount due once you have chosen a delivery service from the available options.
5.3 Payment Requirements
To complete your order, full payment is necessary. We accept payment through various methods, including most debit or credit cards and other payment methods acceptable to us. You can provide the required payment details on the “Payment” page during the order process. Please be informed that we do not accept cash on delivery. It’s important to note that we shall not be held liable for any credit card or other payment fraud.
5.4 Currency of Product Prices
All product prices listed are in Indian Rupee ( INR).
5.5 Full Payment Upon Ordering
For each order, full payment is required at the time of placing the order. If, for any reason, your payment cannot be processed, the order will not be accepted. In such cases, it is recommended that you contact your card issuer to resolve any issues related to the use of your credit card in order to proceed with the order.
5.6 Payment Terms Amendment
We retain the right to modify the payment terms for any order without prior notice.
5.7 Order Payment Refund
In cases where payment for an order has already been made, but the order is not accepted by us, you will be entitled to a refund. The timing of the refund will depend on the period required by your financial institution to process it. It’s important to note that we shall not be held liable for any loss, damage, cost, or expense incurred due to any delays in the processing of the refund by your financial institution.
5.8 Ecommerce Vouchers and Coupons
Our platform accepts medicalgloveindia.com Ecommerce eVouchers and eCoupons for online purchases, subject to the terms and conditions associated with each respective voucher or coupon. However, please be aware that other types of vouchers and coupons are not redeemable for online transactions.
5.9 Pricing Accuracy
While we make every effort to ensure the accuracy of the Products listed on the Site, it is possible, despite our best efforts, that some Products may be incorrectly priced. If such errors come to our attention, we will promptly rectify them. If the correct price of a Product differs from the price displayed on the Site, we will, at our discretion, either contact you for instructions before dispatching the Product or reject your order and inform you of the rejection.
5.10 Online and In-Store Price Variations
Please note that the prices on the Site may vary from those in our physical stores or other marketplaces where our Products are sold.
6. Our Commitment to You
6.1 Empowering Your Digital Journey
We’re all about making your digital experience as smooth as silk, but sometimes, the digital realm can be a maze of surprises. Our disclaimer of liability covers all the bases – from performance hiccups to errors, omissions, interruptions, pesky computer viruses, and even the unlikely scenario of defamatory, offensive, or illegal behavior from other users or third parties. In this digital playground, you acknowledge that any risks, including the risk of injury, are yours to embrace. We, along with our agents, affiliates, and content providers, disclaim all liabilities for any direct, indirect, incidental, special, or consequential damages that may arise from using our service or any inability to access or use it, or from any breach of warranty. This commitment extends to all aspects of our service, including the content.
6.2 A World of Possibilities, Third-Party Realities
The world is full of exciting opportunities and partnerships, and we’re here to make those connections for you. However, we cannot guarantee the performance of goods and services offered by third parties. While we strive for accuracy, product packaging and materials may sometimes contain more or different information. To make informed choices, always peruse labels, warnings, directions, and any other information that comes with a product. If a product doesn’t live up to its description, we’ve got you covered. Your sole remedy is to return it in an unused condition, in line with our return policy. To ensure you’re in harmony with local laws and regulations (including age requirements) concerning the purchase, possession, and use of any product is your responsibility.
6.3 Nurturing Safe Product Use
We’re not just about selling products; we’re about creating a safe and delightful experience for you. When we provide you with a product, we’ll also supply you with instructions or product manuals to ensure your safety. While we’ve got your back in providing this guidance, we can’t be held liable for any damage to products resulting from your failure to follow these instructions.
6.4 Our Limitation of Liability
Our commitment to you is steadfast, but it’s essential to understand our limitations. In the grand scheme of things, our liability, under any circumstances, is limited to the price you paid for the products that triggered the claim. We don’t accept liability for special, indirect, incidental, punitive, or consequential damages, or any loss that couldn’t have been reasonably foreseen, including business losses like profits, contracts, goodwill, opportunities, and similar losses. However, remember that this limitation doesn’t apply to instances of death or personal injury caused by our negligence, or to our responsibility for fraudulent misrepresentation. In cases where the law doesn’t allow such exclusions, our commitment to you remains unaffected.
6.5 Safeguarding Your Legal Rights
Our commitment to you doesn’t diminish your statutory legal rights. These rights remain intact and unaffected by anything in this section 7 or anywhere else in our Terms & Conditions.
Your trust in us is what keeps us striving for excellence.
7.1 Reach Out to Us
Formal legal notices are part and parcel of a business like ours. If you ever need to send us one, just make sure it’s addressed to our Customer Services team. You can find the specific address in the Contact Us section.
8. Unforeseen Events: Not Our Fault
8.1 Beyond Our Control
Life is full of surprises, and not all of them are pleasant. Sometimes, events beyond our control can throw a spanner in the works. If such events cause a delay or prevent us from fulfilling our obligations, please understand that it’s not something we can be held responsible for. We’ll do our best to overcome these hurdles, but we can’t guarantee that everything will always go as planned.
In challenging times, your understanding is greatly appreciated.
9. The Nitty-Gritty
9.1 Our Identity
We’re officially registered in Indiaunder the name medicalgloveindia.com. If you ever need to send us a formal notice, please make sure it’s directed to our Customer Services address, which you can find in the Contact Us section.
9.2 Weeding Out the Bad Apples
If, for any reason, a court declares that any part of these Terms & Conditions is invalid, unlawful, or unenforceable, we’ll consider that specific part as deleted, but the rest of the terms will stay in full force and effect.
9.3 Keeping Things Fresh
To keep up with the ever-changing landscape, we reserve the right to tweak these Terms & Conditions from time to time. We’ll do this by updating them on our website. However, rest assured, any changes won’t affect purchases you’ve already made before the modifications kick in.
9.4 We Won’t Back Down
If we don’t always enforce a particular right, it doesn’t mean we’re giving up that right. We can choose when and how we want to enforce our rights, and it doesn’t affect our ability to enforce them in the future.
9.5 Just Between You and Us
These Terms & Conditions set the rules for our relationship. They don’t create legal rights for anyone else, even if someone else might benefit from this relationship
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10. Exclusive Sale Offers
10.1 Grab Them While You Can
Our special Sale coupons are up for grabs from January 7th to January 13th, 2023. But, act fast because it’s a first-come, first-served deal, and we’ve got a limited stock. You can redeem these coupons up to three times per user.
10.2 Exclusive to medicalgloveindia.com
These awesome coupons are valid only on our website, medicalgloveindia.com.
10.3 The Nitty-Gritty of Coupon Codes
You can redeem your coupon code three times, and it’s applicable to a wide range of products across the store. However, there are a few exceptions: BMS products, Healthcare products, and medicalgloveindia.com Corporate Merchandise products.
10.4 Hitting the Sweet Spot
To see the discount on your order summary, make sure your shopping cart meets the required minimum spend.
10.5 Get a Little Extra
As a token of our appreciation, every order (with no minimum spend) will receive a FREE GIFT: one pack of TPE Gloves (10 pieces). It’s on a first-come, first-served basis, and the free gift will be included randomly with your order.
10.6 Hurry, While Stocks Last
Our free gift offer is available as long as our stock lasts. So, don’t wait too long to place your order and enjoy these fantastic offers.
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11. We’re Here to Help!
If you encounter any issues while placing an order on our website or have any questions related to your order, please don’t hesitate to get in touch. We’re here to assist you.
Our dedicated support team is ready to answer your queries and provide the help you need. Your satisfaction is our priority, and we’re committed to making your shopping experience as smooth and enjoyable as possible.
So, feel free to reach out to us whenever you need assistance or have any concerns. Your feedback is important to us, and we’re always striving to improve our services. Thank you for choosing us as your trusted source for quality products. We look forward to serving you!
12. Stay Informed
Your satisfaction and trust are of utmost importance to us, and we are dedicated to providing you with a safe and secure online experience. If you have any questions or concerns about these terms, please don’t hesitate to reach out to our support team.
Thank you for choosing us as your trusted partner. We look forward to serving you with excellence and integrity.